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Linnhe Lochside Holidays
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How to Book a holiday at Linnhe
Please read our terms and conditions. All occupants and pets must be declared.
BOOKING LIVE ONLINE: You can book online any time of day or night from our website. Confirmation will be sent immediately by e-mail. A charge will apply for this service.
BOOKING BY TELEPHONE: If you prefer to speak to one of our team or have a specific request not available to book online, call us on +44 (0)1397 772376 and we will be happy to help. Confirmation will reach you within the day if you have email or within a week by post. We can make a provisional booking for you at no cost and hold this for a limited period if you need to consult other members of your party.
PAYMENT: We accept payment by Visa and Mastercard although there is a charge for credit cards. If a firm booking is made within six weeks of arrival it must be paid in full.
CREDIT CARD PAYMENTS: Credit card payments are subject to a 2% charge per transaction. There is no charge for debit.
BOOKING FROM ABROAD: Only credit card payments are accepted. E-mail confirmation only.
Payable at the time of booking and non-refundable.
Alpine Chalets.............................£175 per week or part week.
Holiday-homes..............................£100 per week or part week.
Touring & Camping pitches...............£40 per week or part week.
If any booking is made within 6 weeks of arrival it must be accompanied with the total hire charge and is non refundable.
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CLEANLINESS/DAMAGE SECURITY: All group or single sex parties booking accommodation must supply credit/debit card details at the time of balance payment as security against any undue uncleanliness or damage.
BALANCE OF HIRE: Balance for both accomodation and touring/ camping pitches is due 6 weeks before arrival. Cheques must bear the booking reference number on the back. In the event of early departure, is not refundable.
ACCOMMODATION TICKET: This is issued for accommodation only when the full amount has been paid. It gives details on how to get here and MUST be presented on arrival.
ALTERATIONS OR CANCELLATIONS: Should you have to change your holiday dates a £10 administration charge will be payable. We regret that changes cannot be made within 14 days of your arrival. If you cancel the deposit will not be refunded. If the cancellation is made before the balance is due we will relieve you of all responsibility to pay the balance or will refund this should it have been paid. If the cancellation is made subsequent to a change in holiday date any refund will be made in accordance with the earlier balance-due date.
HOLIDAY INSURANCE: Your holiday booking is a legally binding contract. If you cannot come on holiday you will still be liable to pay the balance for any accommodation if the cancellation is made within six weeks of your arrival. We strongly recommend the purchase of holiday cancellation insurance.
ARRIVAL & DEPARTURE TIMES: Please present your accommodation or reservation ticket upon arrival. For accommodation bookings you are requested to arrive any time after 4pm and vacate by 9.30am on the departure date. Touring and camping pitches reserved in advance will be ready for you at 12 noon. Your pitch should be vacated by 11am.
LATE ARRIVALS OR DIFFICULTIES AFTER HOURS: If you arrive after our desk is closed please check the Late Arrival Board next to our desk (reception is open 24 hours). Here you will find an envelope with your name on it. This will have directions to your accomodation and keys or a map with your pitch marked. If you have booked a tent pitch you will find a plastic tag with your car reg on it which should go on a guy rope. This tells us who you are and that you have paid for your pitch.
IN EMERGENCY: In event of emergency after hours, directions to the wardens pitch will be marked on the late arrival board and they will look after you.