Stay at our terraced, lochside holliday park in Fort William

How to book your holiday

Please read our terms from the link above. All occupants and pets must be declared.
BOOKING BY TELEPHONE: Give us a ring on 01397772376 and one of our team will go through the booking with you. We accept payments by Maestro, Visa or Mastercard. Alternatively, up to 4 weeks before arrival, we can hold reservations for 1 week to enable a cheque to reach us. Please complete and return the booking form. Confirmation should reach you by post within the week, unless the booking is made within 7 days of arrival, when e-mail confirmation can be sent if preferred. E-mail confirmation only will be sent for tent bookings.
BOOKING ON-LINE: Our website contains a secure booking form. Confirmation is sent by e-mail within 48 hours and also by post if the booking is made more than one week before arrival.
BOOKING FROM ABROAD: Only credit card payments are accepted. E-mail confirmation only.

DEPOSITS: Payable at the time of booking and non-refundable.
Alpine Chalets.............................£160 per week or part week.
Holiday-homes..............................£90 per week or part week.
Touring & Camping pitches..............£35 per pitch.
If an accommodation booking is made within 6 weeks of arrival it must be accompanied with the total hire charge.

MAKE A SECURE BOOKING (secure payment)

CLEANLINESS/DAMAGE SECURITY: All group or single sex parties booking accommodation must supply credit/debit card details at the time of balance payment as security against any undue uncleanliness or damage.
BALANCE OF HIRE: For accommodation bookings the balance is due 6 weeks before arrival and will be drawn from the credit/debit card used for the deposit. Cheques must bear the booking reference number on the back. For touring & camping pitches the balance is payable upon arrival and, in the event of early departure, is not refundable.
ACCOMMODATION TICKET: This is issued for accommodation only when the full amount has been paid. It gives details on how to get here and MUST be presented on arrival.
ALTERATIONS OR CANCELLATIONS: Should you have to change your holiday dates a £10 administration charge will be payable. We regret that changes cannot be made within 14 days of your arrival. If you cancel the deposit will not be refunded. If the cancellation is made before the balance is due we will relieve you of all responsibility to pay the balance or will refund this should it have been paid. If the cancellation is made subsequent to a change in holiday date any refund will be made in accordance with the earlier balance-due date.
HOLIDAY INSURANCE: Your holiday booking is a legally binding contract. If you cannot come on holiday you will still be liable to pay the balance for any accommodation if the cancellation is made within six weeks of your arrival. We strongly recommend the purchase of personal holiday insurance.
ARRIVAL & DEPARTURE TIMES: Please present your accommodation or reservation ticket upon arrival. For accommodation bookings you are requested to arrive any time after 4pm and vacate by 9.30am on the departure date. Touring and camping pitches are available between 12 noon and 6pm. Your pitch should be vacated by 11am.

Website design and photography: The Digital Studio, Fort William. www.wingman.co.uk